Privacy Policy

This Privacy Policy outlines how Arc Light Technologies (hereafter referred to as “we” or “us”) use and protect any information that you provide when using our services, including mobile applications (“apps”) and websites. We are committed to ensuring your privacy is protected. Should we request information to identify you while using our apps or websites, rest assured that it will only be used in accordance with this privacy statement.

If you have additional questions or require more information about our Privacy Policy, please contact us at support@arclighttech.com.

Data Collection and Processing

We collect various types of information from users of our apps and websites. This data is collected to enhance user experience, improve our services, facilitate communication, and support business relationships. In some cases, providing personal data is required to fulfill subscriptions or comply with legal obligations. Without this data, we may not be able to provide certain services.

Personal Data We Collect:

• Contact details: Title, first name, last name, email address, physical address, telephone numbers, education, profession.
• Payment information: Bank details, billing information.
• Data submitted via reports or forms.

Additional Data Collected in Apps:

If you provide access or permission, we may also collect:

• Geolocation information: To offer location-based services, including background location tracking for timely and accurate information.
• Camera access: To enable features requiring image or video capture.
• External storage access: To read and write files on your device.
• Wi-Fi information: To provide network-related services (e.g., connection status).
• Internet access: To enable online functionality.
• Push notifications: To send account or app-related notifications.

Legal Basis for Data Processing:

We process personal data under the following conditions:

• Explicit consent from users.
• To fulfill contractual obligations (e.g., subscriptions).
• Compliance with legal obligations.
• Protection of vital interests (yours or others’).

We may also process personal data obtained from public sources (e.g., press, internet) or transferred by affiliated companies or third parties.

Data Sharing and Disclosure

To provide our services, user data may be shared or sold to trusted third parties, including partners assisting in app or website operations, provided they maintain confidentiality. Data may also be disclosed in the following cases:

• To comply with legal obligations or court orders.
• To enforce our policies or protect our rights, property, or safety.
• In response to lawful requests by public authorities, including national security or law enforcement requirements.

We carefully review all requests to ensure compliance with applicable laws before disclosing data and only share the minimum necessary information.

Intellectual Property and User Submissions

By submitting data, information, or content (e.g., text, photos, videos) to our apps or websites, you grant us a perpetual, non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use your submissions in any media or format. You represent and warrant that:

• You own all rights to the submission or have the necessary licenses and permissions.
• The submission does not infringe third-party rights (e.g., copyright, trademark).

We may use your submissions for purposes such as publishing, sharing with third parties, or promotional activities without compensation or royalties.

Data Retention and Deletion

Data Retention:

We retain personal data as long as necessary to:

• Provide requested services.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

For users who delete their accounts, personal data is retained for 60 days post-deletion for potential recovery, unless extended retention is required by law or for legal claims. After the retention period, data is securely deleted.

Data Deletion:

Users can request account deletion via the following methods:

• Inside the mobile application: Users can navigate to the account settings and select the option to delete their account.
• Website: Visit http://www.sleuthnet.com/delete-account.
• Email request: Contact Support@arclighttech.com.

We will securely delete personal data within 60 days of the request, except for data retained for legal or investigative purposes.

Data Security

We implement technical and organizational measures to secure your personal data against accidental or unauthorized destruction, loss, alteration, or access. However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Access to Personal Data

You have the right to:

• Access, correct, or delete your personal data.
• Object to data processing.
• Request restriction of processing.
• Seek data portability where applicable.

To exercise these rights, contact us at Support@arclighttech.com. We may request additional information to verify your identity before fulfilling your request. Certain legal exceptions may apply to access, correction, or deletion requests.

Family Policies

We comply with child protection laws, including the US Children’s Online Privacy Protection Act (COPPA) and the EU General Data Protection Regulation (GDPR), by:

• Ensuring content visible to children is age-appropriate.
• Displaying ads suitable for children.
• Implementing neutral age screens.

Updates to This Privacy Policy

We periodically update this Privacy Policy to reflect changes in our practices. Significant updates will be communicated via a popup notification, summarizing key changes. Continuing to use our services after this notice constitutes acceptance of the updated terms.

If you do not agree to the updated terms, you will no longer have access to our services.

Contact Us

If you have questions or concerns about this Privacy Policy or the data we hold about you, contact us at support@arclighttech.com.

Last Updated: January 28, 2025.